ClipDock Support / 技术支持
Quick Start / 快速开始
- Open ClipDock.
- Tap Choose External Folder and select a destination folder (it can be on an external drive via the Files app).
- Tap Scan Videos.
- Select the videos you want to migrate.
- Tap Start Migration.
- After migration completes, you can optionally delete originals (only for items that were migrated and validated successfully).
- 打开 ClipDock。
- 点击 选择外接目录 并选择目标文件夹（可通过“文件”App 选择外接盘目录）。
- 点击 扫描视频。
- 勾选要迁移的视频。
- 点击 开始迁移。
- 迁移完成后，你可以选择删除原件（仅对“迁移并校验成功”的条目开放删除）。
Troubleshooting / 常见问题
A) Migration fails with permission error / 迁移提示无权限
- Reconnect your external drive.
- In ClipDock, tap Recheck Folder Access.
- If it still fails, tap Choose External Folder and select the destination folder again.
- 重新插拔外接存储。
- 在 ClipDock 点击 重新检查目录权限。
- 若仍失败，请点击 选择外接目录 重新选择目标文件夹。
B) Video size shows "--" / 视频大小显示 "--"
ClipDock only shows best-effort local sizes without downloading iCloud-only assets. If a video is not stored locally, size may show as -- until it is downloaded/exported.
ClipDock 只在不触发 iCloud 下载的前提下尽力显示本地大小；若视频不在本地，大小可能显示为 --，直到该视频被下载/导出。
Contact / 联系方式